Frequently Asked Questions
Have questions? We’ve got you covered. Here are some quick answers to help you understand how we work and what we offer.
Contact UsFAQs
A: Please start by calling or texting us to schedule you an appointment, from there we will arrive at your location on agreed upon time. The rest is taken care of from there and a texted or emailed invoice will be provided.
A: No, we do not. Due to rising costs, inexpensive trimmers, leaf blowers and chainsaws generally cost more than their original purchase price to repair. This is to save you money.
A: Unfortunately as of September 2024 we no longer sell equipment. Feel free to call for more information as we may have the occasional trade in.
A: Yes! We are a 100% Mobile, On-Site service. We come straight to you at no extra cost.
A: As of right now, no we do not.
A: About 90% of the time, we are able to complete the service that same day at your home/place of business. On the slight occasion where parts may need to be ordered or the job consumes more time than expected, we will ask you if we can take your piece of equipment back with us and return it at a later date.
A: We are on call 24 Hours a day. You should receive a call back from us relatively quickly. Text message is also available.
A: Our slow season is Mid February-End of March, this is the perfect time to schedule in spring equipment. And September-Mid November is prime time for winter equipment. Having your equipment serviced ahead of time allows for a quicker turn around time and less stress to you in the future.
A: No, we only handle name-brand gasoline powered equipment
A: We accept Cash, Check and Credit/Debit Cards.
A: Every visit is billed as either a tune-up or a service call, never both. A tune-up is a flat rate that covers the trip out and every maintenance item on the list above. A service call is a flat rate that covers the trip out and the first hour of labor for diagnosis or repair. You pay one fee per visit, depending on what you need.
